Terms of Use

Effective Date: October 2025
The Crescenda Collective LLC
North Carolina, USA | info@thecrescendacollective.com

1. Acceptance of Terms

By accessing this website or engaging with The Crescenda Collective LLC (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree, please discontinue use of our website and services.

2. Description of Services

The Crescenda Collective LLC provides professional coaching, group coaching, workshops, training sessions, and digital resources (collectively, the “Services”). We reserve the right to modify, suspend, or discontinue any Service at any time without prior notice.

3. Coaching Disclaimer

Our coaching Services are designed to support professional growth and personal development. They are not therapy, counseling, medical treatment, legal advice, tax advice, or financial planning. You accept full responsibility for decisions, actions, and results arising from participation in any Service.

4. Scheduling, Cancellation, and Rescheduling

To cancel or reschedule an appointment, a minimum of 24 hours’ notice is required. Cancellations made with less than 24 hours’ notice may result in forfeiture of the session fee at the Company’s discretion. We reserve the right to reschedule sessions in the event of emergencies or unforeseen circumstances.

5. Payment Terms

When applicable, payments for coaching, workshops, or digital products are processed securely through trusted third-party providers such as Stripe or PayPal. The Crescenda Collective LLC does not store or have access to credit-card information. All fees must be paid in full prior to the commencement of Services.

All coaching and training payments are final. Because each session represents a dedicated block of time and preparation, refunds are not offered for prepaid sessions, packages, or missed appointments. Clients may reschedule sessions with a minimum of 24 hours’ notice. Sessions rescheduled within that timeframe will be transferred to the next available time within the active coaching term. Sessions missed without notice are considered fulfilled.

By completing a purchase, you acknowledge and agree to these payment and scheduling terms.

6. Intellectual Property Rights

All content, materials, and methodologies provided by The Crescenda Collective LLC—including the Crescenda Method, coaching frameworks, documents, PDFs, training guides, designs, and logos—are the exclusive intellectual property of the Company. These materials may not be copied, reproduced, distributed, or modified without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, The Crescenda Collective LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or participation in Services. You agree that your sole remedy for dissatisfaction with any Service is to discontinue participation.

8. Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the content, privacy practices, or accuracy of any third-party sites and inclusion of such links does not imply endorsement.

9. Privacy Policy

Your use of this website and our Services is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your information.

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the State of North Carolina, USA, without regard to conflict-of-law principles.

11. Amendments

We may update these Terms of Use from time to time. Changes take effect immediately upon posting on this page. Continued use of the website after changes indicates your acceptance of the updated Terms.

12. Contact Information

If you have any questions or concerns about these Terms of Use, please contact:
The Crescenda Collective LLC
North Carolina, USA
info@thecrescendacollective.com