Privacy Policy

Effective Date: October 2025

The Crescenda Collective LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or engage with our coaching and educational services.

At The Crescenda Collective™, we uphold transparency, integrity, and confidentiality in all aspects of our work.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Your name, email address, and phone number when you contact us or complete a form.

  • Information shared through scheduling or booking tools (such as Zoom Scheduler, Calendly, or similar).

  • Subscription details when you sign up for newsletters, resources, or event updates.

  • Anonymous website data collected through cookies or analytics tools to improve user experience and performance.

2. How We Use Your Information

We use the information we collect to:

  • Provide, personalize, and improve our coaching and training services.

  • Communicate with you about inquiries, sessions, or account matters.

  • Send newsletters, educational content, or promotional materials (only if you have opted in).

  • Analyze site performance and user engagement to enhance your experience.

We never sell or rent your personal information to third parties.

3. Email Marketing & Unsubscribe

By subscribing to our communications, you consent to receive periodic updates, resources, and announcements from The Crescenda Collective™.
You may unsubscribe at any time by clicking “Unsubscribe” in any email or by contacting us directly at info@thecrescendacollective.com.

4. Client Confidentiality (ICF-Aligned)

All information shared during coaching sessions—verbal, written, or electronic—is treated as strictly confidential, consistent with the International Coaching Federation (ICF) Code of Ethics.
We will not disclose coaching content without your explicit consent, except when required by law, when there is an imminent risk of harm, or when limited information must be shared in a confidential professional supervision context.

5. Cookies & Analytics

Our website is hosted by Squarespace, which uses cookies and similar technologies to ensure proper site functionality and performance.
We also use Google Analytics and may use Meta (Facebook/Instagram) pixels to understand visitor behavior and refine our marketing efforts.

You can manage or disable cookies in your browser settings at any time.

6. Data Protection

We maintain appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, misuse, or alteration.
Your data is securely stored and accessible only to authorized individuals who require it for legitimate business purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at info@thecrescendacollective.com.

8. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with a revised effective date.

9. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact:

The Crescenda Collective LLC
North Carolina, USA
info@thecrescendacollective.com